Terna Speciality Hospital Hosts Innovative TPA & Insurance Scientific Conclave 2026, Charts New Direction for Healthcare Partnerships
Mumbai, October 17, 2026: Terna Speciality Hospital & Research Centre successfully hosted the TPA & Insurance Scientific Conclave 2026, bringing together healthcare leaders, insurance professionals, third-party administrators (TPAs) and hospital representatives to discuss ways to strengthen partnerships and transform the healthcare financing ecosystem.
The conclave provided a platform for meaningful dialogue, knowledge-sharing and practical solutions aimed at enhancing the patient experience, streamlining processes and building a more sustainable healthcare system. The event featured two key panel discussions: Strategic Leadership and Payer-Provider Partnership. Both sessions witnessed insightful deliberations on evolving industry challenges, collaborative decision-making, operational efficiency and the need to move beyond conventional claims-processing relationships towards outcome-oriented partnerships.
The conclave brought together healthcare, insurance, claims management and medical technology leaders to address a critical industry challenge: how can hospitals, insurers and Third-Party Administrators (TPAs) work together to improve patient experience while ensuring quality, affordability and sustainable healthcare delivery? Dr. S. Prakash, CEO, General Insurance Council, attended as Chief Guest, while Dr. Nayan Shah, Founder & Managing Director, Paramount Health Group, served as Chairperson. From claims management to shared accountability The discussions highlighted how delays in cashless authorisations, documentation gaps, billing disputes, claim deductions and unclear policy benefits can create uncertainty for patients. Panellists emphasised the need for standardised processes, transparent communication, defined turnaround times and effective grievance resolution mechanisms. The first panel, “Payer–Provider Partnership,”
featured Dr. Jaykumar Reddy, EVP, Marsh Brokers; Anand Shridhar, Senior Vice President, VOLO; and Dr. Farooq Shaikh, AVP – Provider Partnership Expert, exploring the perspectives of brokers, TPAs and insurers. The second panel examined the broader partnership model, bringing together Dr. Manjusha Padhye, Senior Medical Officer, SBI; Dr. Sinti Gupta, Zonal Head – Claims, Health & Networking, Chola MS; Dr. Sara Jadhav, GM – Operations, Terna Speciality Hospital & Research Centre; Dr. Shraddha Ramaswami, DGM – Government Affairs & Market Access, Meril Life Sciences; and Dr. Nikhil Varge, Consultant – Internal Medicine Terna Speciality Hospital & Research Centre. The discussion addressed clinical decision-making, medical innovation, cost-effectiveness and measurable patient outcomes.
Leadership perspectives Dr. S. Prakash, Chief Guest, said, “The future of healthcare cannot be built on claims processing alone. It must be built on trust, collaboration, affordability and measurable outcomes. The patient should not be caught between the payer and the provider; both must work together to deliver better care.”
Sharing his views on strengthening industry partnerships, Dr. Nayan Shah, Founder & Managing Director, Paramount Health Group, said, “A stronger payer-provider relationship requires transparency, fairness and shared accountability. The opportunity is to replace recurring disputes with constructive engagement that benefits patients and strengthens the healthcare ecosystem.”
Dr. Aparna Methil, Director – Medical Services, Terna Speciality Hospital & Research Centre, said, “Clinical appropriateness and patient safety must remain central to healthcare decisions. Better coordination between hospitals, insurers and TPAs can help reduce avoidable delays while supporting timely access to quality treatment.”
Highlighting the importance of collaboration, Dr. Manish Rai, General Manager – Marketing, Terna Speciality Hospital & Research Centre, said, “Meaningful industry collaboration begins when stakeholders move beyond individual transactions and work towards shared goals. This conclave reflects Terna’s commitment to fostering dialogue that builds trust and creates lasting value.”
Through its ‘Evidence to Outcomes’ initiative, Terna aims to encourage evidence-based clinical decisions, efficient hospital operations and responsible healthcare financing. The conclave also acknowledged the support of Meril Life Sciences in advancing industry dialogue and collaboration.
By successfully hosting the TPA & Insurance Scientific Conclave 2026, Terna Speciality Hospital & Research Centre reaffirmed its commitment to fostering a more connected healthcare ecosystem where clinical excellence, financial accountability and patient satisfaction go hand in hand.
For more information: www.ternahospital.org
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