Friday, June 5, 2020


Mumbai, India, 4 June 2020: Healthspring, a chain of primary healthcare providers announced the
deployment of new age technology to deliver excellent longitudinal care in the post-COVID era.
Healthspring will create a robust platform for Artificial Intelligence and Remote patient Management
to redefine the future of healthcare in India and be part of the ‘New Normal’.

Technology-based healthcare service delivery witnessed a significant surge during the lockdown with
customers now preferring to consult doctors across specialties online. This paradigm shift has helped
Healthspring in procuring superior data management and flow of information as well as provide easy
access of healthcare services to its customers.

Commenting on the launch of the new services, Kaushik Sen, Co-Founder & CEO, Healthspring said, “The coronavirus outbreak has put all of us in a state of shock and has resulted in us changing how we handle things. Customers now want to engage in minimal human contact, and we have witnessed an upsurge in tele-consultation even for regular health check-ups. Going forward, technology and tele-consultation will play a crucial role in the constant and remote monitoring of health. It will also segregate emergency and non-emergency cases which will in turn, ease the burden on the healthcare infrastructure. This will ensure that healthcare access is more widespread and convenient.”

During the lockdown, Healthspring has successfully run a COVID free environment at 15 clinics
accessible for customers across Mumbai and Pune and its medical facilities set up across more than
120 locations catering to more than 200 clients for corporate health and occupational health.
Preparedness of their employees was high with requisite training towards guidelines as advised by
the Government and WHO. Special packages were also launched which included Consultation,
Prescription and Facilitation of Testing, Digital Symptom Checker, Healthcare services at customer’s
doorstep and a Flu Care Kit (which includes a Sanitizer, Face Mask, Hand Gloves, Tissues, Digital
Thermometer, ORS, Paracetamol, Cough Lozenges, Doctor Tele-Consult and Flu Management
Advisory Note).

About Healthspring:
Incorporated in 2010, Healthspring operates a network of primary care clinics. With an aim to create
awareness about the importance of Preventive Healthcare, Healthspring offers services such as
doctor consultations, physiotherapy, diet consultations, diagnostic services, pharmacy, 24x7 on-call
support and unique doctor led 24x7 medical emergency response all under one roof. Driven by a
core team of believers, Healthspring today is 8,00,000 customers strong. Healthspring has 25 clinics
and is growing rapidly; it has serviced over 200 corporates and is operational across cities through
their extended network. The goal is to be dependable for the patient in his/her hour of need and to
deliver service with the highest ethics.
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