Tuesday, November 21, 2023

Gopal Vittal urges customers to consider adopting E-Sims for convenient and efficient connectivity

Bharti Airtel's CEO and MD, Gopal Vittal, in a customer letter today emphasises the advancements in mobile technology with embedded SIMs (e-SIMs)

In the times of interconnected devices, e-SIMs can provide seamless connectivity

New Delhi, November 21, 2023: Bharti Airtel (“Airtel”), one of India’s leading telecommunications service provider, today, in a customer letter emphasized the advancements in mobile technology with embedded SIMs (e-SIMs) and encouraged Airtel users to make the switch to an e-SIM. Bharti Airtel has streamlined the e-SIM upgrade process through the Airtel Thanks App, simplifying the transition from a physical SIM to an e-SIM.

An e-SIM is an online extension of one’s regular SIM card, eliminating the need to physically access SIM card on one’s phone. In today’s digital first lifestyle and with increasing penetration of newer models of smart wearables, smartphones, etc being e-SIM enabled, the shift from physical SIM can provide seamless connectivity between multiple devices. 

In the customer letter, Gopal Vittal, MD and CEO, Bharti Airtel cited a few examples where an e-SIM comes in handy for users. Like when going for a morning jog, now Airtel e-SIM users can just wear their smartwatch and be connected to their phone without having to physically carry it.  e-SIMs also help against theft as it makes it more difficult for the criminals to disconnect the e-SIM from the stolen device as compared to physical SIMs; also making a lost phone easily traceable. e-SIMs let customers use multiple mobile phone numbers on single SIM and device and makes shifting from a device to the other easy and seamless. 

Airtel has tried to make the switch to an e-SIM as seamless as possible for customers. Airtel CEO highlighted that all devices supporting the e-SIM feature are compatible with Airtel e-SIM. Customers can easily convert a physical SIM into an e-SIM through the Airtel Thanks App, available for download on both the Google Play Store and Apple iOS App Stores.

For more information on e-SIM for smartphones or smartwatches and a step-by-step conversion process, Airtel customers can visit www.airtel.in/esim. Airtel ensures efficient connectivity by activating the e-SIM profile as soon as it's downloaded and enabled. Further details and Airtel e-SIM Card FAQs can be found on the provided URL.

About Bharti Airtel Limited

Headquartered in India, Airtel is a global communications solutions provider with over 500 million customers in 17 countries across South Asia and Africa. The company ranks amongst the top three mobile operators globally and its networks cover over two billion people. Airtel is India’s largest integrated communications solutions provider and the second largest mobile operator in Africa. Airtel’s retail portfolio includes high-speed 4G/5G mobile broadband, Airtel Xstream Fiber that promises speeds up to 1 Gbps with convergence across linear and on-demand entertainment, streaming services spanning music and video, digital payments and financial services. For enterprise customers, Airtel offers a gamut of solutions that includes secure connectivity, cloud and data center services, cyber security, IoT, Ad Tech and CPaaS (Airtel IQ). For more details visit www.airtel.com

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